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OBJECT:

The owner of this website is MASMENOSDOS Artículos de Importación S.L. (from now on and throughout the website "Platadepalo" and www.platadepalo.com), with registered office in Pamplona and e-mail carson@platadepalo.com, provided with CIF B-31812175 registered in Volume 1038, Folio 12, Sheet NA-20848 of the Mercantile Registry of Navarre.

Platadepalo is a company dedicated to the sale of jewellery and accessories. This legal notice contains the conditions governing the use and access to the website /www.platadepalo.com (or www.platadepalo.com) and the responsibilities arising from its use.

The mere use of the website attributes to anyone who makes use of it, the status of user, who declares to know and accept without reservation or exception, each and every one of the General Conditions that are set forth in this document.

Through www.platadepalo.com users will be provided with the possibility to access the contents, services and other information concerning the social object of this entity. These general terms and conditions constitute the entire agreement between the parties regarding the "online" sales transactions between platadepalo.com and their clients.

These General Conditions will be resolved automatically by the extinction of the company MASMENOSDOS Articles of Import S.L. or by the filing of applications for bankruptcy (voluntary or necessary), suspension of payments, bankruptcy, general transfer of assets in favour of creditors, termination of the company’s own activities, request for withdrawal or waiting, etc.

If any clause included in these general conditions is declared, in whole or in part, null or void, such nullity or ineffectiveness shall affect only that provision or that part of it which is null and void or ineffective, The general conditions shall be maintained in all other respects, with such provision, or that part of it which is affected, being not put.

Platadepalo makes available to clients the telephone number +34 948 293 484 and the e-mail address carson@platadepalo.com so that they can ask any questions.

1. COMMERCIAL POLICY

1.1 Platadepalo offers the products for sale on www.platadepalo.com, exclusively, to users over 18 years of age who have the legal capacity to be bound by these Terms of Use. Likewise, the user expressly and without exception accepts that access to and use of the website, its services and contents is carried out under his sole and exclusive responsibility. If you are not a final consumer, we invite you to refrain from conducting commercial transactions on www.platadepalo.com

1.2 Platadepalo reserves the right not to meet orders made by users who do not comply with the provisions of the previous paragraph.

1.3 These Terms of Use exclusively govern the offer, acceptance of purchase orders and the shipment of products to users of www.platadepalo.com

1.4 Platadepalo reserves the right to modify, at any time, the configuration of this website, as well as the conditions of the service and its content, and the right to remove, limit or suspend it temporarily or permanently, or to prevent access to it, seeking to inform the user of these changes, where circumstances permit, by posting on the website.

1.5 Platadepalo does not guarantee, either directly or indirectly, the content offered by third parties, nor the veracity, reliability, accuracy, timeliness or appropriateness of this information for use by users or any other person. The intellectual property rights on this website are the property of Platadepalo. The exclusive exercise of reproduction, distribution, public communication and transformation belongs to this company.

2. TYPES OF USER AND WAYS TO PLACE AN ORDER

2.1 Information about the products and services offered and the possibility of contracting them will be available on the website. In order to process orders correctly, the user must provide the data requested for this purpose and must adhere to these Terms of Use in the version published at the time of accessing the website. Platadepalo guarantees the adoption of the necessary measures for the processing of personal data in accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data. The personal data you provide, as well as your email address will be included in the files "Clients", owned by Platadepalo, whose purposes are to manage the data related to clients, and data management related to activities and marketing campaigns (e-mailing, web, postal mail, sms, signage, etc.), respectively. You can exercise your rights of Access, Rectification, Cancellation and Opposition by writing to carson@platadepalo.com (indicating in the case "LOPD"). Browsing the website does not require user status, but the visitor must comply with the Terms of Use of the website specified here. Access to the website is conditional upon the prior reading and acceptance by any user of the terms, conditions and policies contained in the Legal Information section of this website.

2.2. As indicated, before proceeding to the purchase of the products by transmitting the order form, the user will be asked to read carefully and expressly accept the present Terms of Use. We recommend that all users print a copy and archive or reproduce another copy for their personal use.

2.3. To order one or more products at www.platadepalo.com, the user must follow the steps indicated in the purchase process, filling in the requested data, confirming the purchase of the products added to the "Order" section and making the payment for the order. When confirming the purchase of the products added to the "Order", the user will have all the information related to the order in process (including the cost associated with the transport of the order to the indicated address) and all the corresponding contractual data.

2.4 The user who buys products on the website, agrees to pay at the time of confirming the purchase. Thus, the order will not be processed until the moment that Platadepalo receives the consent of the payment.

2.5 Once the order has been formalized, the user will receive by email a confirmation that the order has been placed, detailing the products purchased and their prices, the shipping costs, the method of payment, the shipping address and other contractual details of the transaction.

2.6 Orders will be filed in the Platadepalo database for a period of time not exceeding the limits established by the legislation in force.

2.7 Platadepalo may refrain from processing orders sent by users who do not provide sufficient solvency guarantees, which turn out to be incomplete or incorrect, those whose payment confirmation is not received within 48 hours; and also, if the selected products are not available. In such cases, Platadepalo will inform the user by email that the Order has not been processed correctly, specifying the reasons for it, and, if necessary, will refund the amount that has been advanced for the products not available.

3. PRODUCT AND PRICES

3.1 At www.platadepalo.com are for sale only Platadepalo brand products

3.2 Platadepalo reserves the right to decide, at any time, which products are offered through www.platadepalo.com in particular, Platadepalo may, at any time, add or remove products from the online shop.

3.3 The essential characteristics of the products are presented in www.platadepalo.com within each product fiche. Despite the scrupulous care put by Platadepalo in its faithful reproduction, the images and colors of the products put on sale on www.platadepalo.com could, however, do not accurately reflect reality, due to the specific features of the Internet browser or screen used by the user.

3.4 The prices of the products for sale on www.platadepalo.com are always in euros with the corresponding VAT (21%) included. The relevant shipping costs shall be added to these prices. The shipping rates will be communicated to the user when formalizing the order, and must be accepted by the user when confirming the purchase.

3.5 Product prices may be subject to updates. The prices that Platadepalo will apply to each order will be those in force when the user confirms the purchase of the products added to the "Order", regardless of the day the delivery is made. Platadepalo recommends making sure what the final selling price is before confirming the order.

4. FORMS OF PAYMENT

4.1 The user who purchases products on the website agrees to pay at the time of confirmation of purchase.

4.2 The payment of the price of the products and the respective shipping costs may be made by PAYPAL and by credit cards (VISA, VISA ELECTRON and MASTERCARD). PLATADEPALO is committed to using the most efficient and secure methods of current technology to transmit data and payments for each transaction. These shipments will always be encrypted through a secure server (SSL).

4.3 In case the user makes the payment by credit card, the bank details will be transmitted by a secure protocol to PAYPAL or others in charge of providing the respective remote electronic payment services, without any third party having access to them. Such data shall never be used by Platadepalo except in order to complete the procedures relating to the purchase, to issue the corresponding refunds in case of possible returns and to prevent and inform the police forces in case of any fraud on the part of the buyer.

4.4 The purchase price of the products and the shipping costs will be debited from the user’s account at the time of the order confirmation.

4.5 Within a maximum period of 48 hours from the receipt of the payment confirmation, Platadepalo will send the user, by e-mail, a confirmation of the purchase, including the order number. This confirmation is not valid as an invoice, only as proof of purchase.

4.6 The invoice corresponding to the purchase made will be sent to the customer by e-mail or together with the product or if the customer requests it. Credit card fraud is a crime and Platadepalo will take legal action against anyone who makes a fraudulent transaction in our store.

5. GUARANTEE

5.1 The Users benefit from the guarantee offered by the firm Platadepalo, according to the Law 7/1996, of 15 January, of Ordination of the Retail Trade.

5.2 Defects or damages due to improper use or handling of the articles or wear and tear caused by normal use of them are not included in this warranty, nor are damages, or the incorrect use of the washing instructions, that come in every garment.

6. ATTENTION TO THE CUSTOMER

6.1 For any clarification, incident or complaint, the user can contact the Platadepalo Customer Service by accessing the "Contact us" section, located at the bottom of the page, selecting the corresponding option.

7. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

7.1 All elements and contents of www.platadepalo.com and each of the products, such as images, photographs, texts, music, sounds, videos, documents, logos and any other material, in any format, published on (including menus, web pages, graphics, colors, schemes, tools, characters, website design, diagrams, structure, selection, layout and presentation of content, methods, processes, the functions and software that are part of www.platadepalo.com) are protected by copyright and other intellectual and industrial property rights of Platadepalo and www.platadepalo.com. Similarly, the website has the status of a computer program and, as such, is also protected by intellectual and industrial property rights legislation. Access to the website or the acquisition of user status does not imply the granting of licenses or authorizations on the aforementioned industrial and intellectual property rights.

7.2 The user may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, make available, allow public access through any form of public communication, nor to take any other action prohibited by intellectual and industrial property law in respect of any of the elements referred to in the preceding paragraph, except with the express consent of Platadepalo. The user shall use the materials, elements, contents and information to which he has access through the use of only for his own needs, and shall be obliged not to carry out, either directly or indirectly, a commercial exploitation of such elements.

8. NOTICE ABOUT CONTENTS

8.1 Platadepalo has taken all measures at its disposal to prevent the publication on www.platadepalo.com of content describing or depicting scenes or situations of physical or psychological violence, or such that, according to the sensitivity of the users of www.platadepalo.com, may be considered harmful to the civic convictions, human rights or dignity of persons in any of their forms and expressions.

8.2 Platadepalo has also taken all useful precautions to assure its users that the contents are maintained and do not contain incorrect information or that they are not up to date with the date of their publication on the website (and as far as possible thereafter).

8.3 Although Platadepalo strives to ensure continuous access to the website itself, the dynamic nature of the Internet and its contents may not allow www.platadepalo.com to operate without interruptions or discontinuities due to the need to update the website. Platadepalo cannot guarantee its users that the website will operate continuously and without interruptions, errors or malfunctions due to the Internet connection. If you have any problems during your use of www.platadepalo.com, please contact Platadepalo at carson@platadepalo.com

8.4 Users are fully responsible for their conduct, when accessing the information on the web, while browsing the same, as well as after having accessed it. Users are therefore solely responsible to Platadepalo and third parties for:

  • The consequences that can be derived from a use, for purposes or effects illicit or contrary to the present document, of any content of the web, elaborated or not by Platadepalo, published or not under its name in official form;
  • As well as the consequences that may result from the use contrary to the contents of this document and prejudicial to the interests or rights of third parties, or that in any way may damage, disable or damage the website or its services or prevent normal enjoyment by other users.

8.5 Platadepalo reserves the right to update the contents as it deems appropriate, as well as to remove them, limit them or prevent access to them, temporarily or definitively, and deny access to the web to users who misuse the contents and/or violate any of the conditions contained in this document

8.6 Platadepalo reports that it does not guarantee:

  • That the access to the web and/or the web of link is uninterrupted or free of error.
  • Despite having taken all the necessary measures, Platadepalo cannot ensure that the content or software that users access through the web or the web link does not contain any error, computer viruses or other elements in the contents that may cause alterations in your system or in electronic documents and files stored in your computer system or cause other damage.
  • The use that of the information or content of this website or linked websites that users could perform for their personal purposes.

9. LINKS TO OTHER WEBSITES

9.1 The webshop www.platadepalo.com may contain hyperlinks (known as "links" or "links") to other websites that may not have any relation to Platadepalo

9.2 The purpose of such links is to assist the user in his searches and navigation, as well as to facilitate hypertextual connection to other websites. The activation of the links does not imply any recommendation or suggestion of Platadepalo regarding the access to these websites or the navigation of their pages, nor any guarantee about their contents, their services or the goods they supply and sell to Internet Users.

9.3 Platadepalo does not control such websites or their contents, nor does it carry out operations to monitor them. Platadepalo cannot be held responsible for the contents of these websites or for the rules they adopt regarding the privacy of the user or the treatment of his personal data while browsing them.

9.4 These Terms of Use and the privacy policy of www.platadepalo.com do not apply to websites operated by third parties other than Platadepalo.

10. PRIVACY AND DATA PROTECTION

10.1 We ask all users to carefully read the privacy policy that applies even in case of accessing and browsing www.platadepalo.com, even without purchasing any product.

10.2 In accordance with the provisions of Organic Law 15/1999 of 13 December, on the Protection of Personal Data (LOPD), we inform you that the data that you send us through this web page will be incorporated in the information systems of Platadepalo and that you explicitly consent that your data will be incorporated in a file that Platadepalo holds for the purpose of carrying out the administrative management, accounting and tax, as well as send you commercial communications about our products and/or services and/or attend to your requests. By the indication of your data, and in accordance with Article 6 of the L.O.P.D., you give your unequivocal consent to Platadepalo to proceed, in compliance with the purposes mentioned in the previous paragraph, with the processing of the personal data provided.

10.3 However, at any time you may exercise the rights of access, rectification, opposition and, where applicable, cancellation, through the following address:

Platadepalo, Calle Mutilva Baja, nº 6 bajo, 31006 Pamplona, Navarra, Spain; or email: carson@platadepalo.com

11. MODIFICATION AND UPDATING OF CONDITIONS

11.1 Platadepalo reserves the right to modify these Terms of Use at any time, without prior notice to the user, who, in any case, is solely responsible for reviewing them as a prerequisite and indispensable to the purchase of any product available through www.platadepalo.com. In any case, the Terms of Use that were displayed on the website at the time the user purchases the corresponding products will be considered valid and applicable.

11.2 Should any clause of these Terms of Use be declared void, the other clauses shall remain in force and shall be interpreted taking into account the will of the parties and the very purpose of these Conditions. Platadepalo may not exercise any of the rights and powers conferred in this document, which in no case shall imply the waiver of them unless expressly recognized by Platadepalo by legal prescription of the action in each case.

12. APPLICABLE LEGISLATION AND CONFLICT RESOLUTION

12.1 These Terms of Use are governed by Spanish law, as provided for in Law 7/1998, of 13 April, on General Conditions of Contract, in Legislative Decree 1/2007, of 16 November, approving the General Law for the Defence of Consumers and Users and other complementary laws, such as the Royal Decree 1906/1999 of 17 December 1999 regulating telephone or electronic contracting under general conditions, Organic Law 15/1999 of 13 December on the Protection of Personal Data, Law 7/1996 of 15 January on the Organization of Retail Trade and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

12.2 In order to resolve any dispute or conflict arising from these Terms of Use, Platadepalo is subject to the criteria of competence established in the applicable legislation on consumers and users.

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